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For IIASD Members

New hire, customer service and leadership training on an interactive and engaging eLearning format available 24/7 and at the employee’s own pace. Audiovisual exercises and knowledge checks provide an interactive learning experience giving the employee a jump-start. The purchase of each package provides four-month access to the selected curriculum.

Introduction to the Insurance Industry ($64)


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Ideal for:

  • All new staff
  • Interns

Descriptions of the 7 Introduction to the Insurance Industry Courses


Commercial Lines Coverage BasicsTM ($220)


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The Commercial Lines Coverage Basics™ curriculum addresses key insurance topics, core coverages and risk management.

This curriculum is ideal for:

  • New producers
  • Customer service staff

Descriptions of the 23 Commercial Lines Coverage BasicsTM Courses

Descriptions of the 7 Introduction to the Insurance Industry Courses


Personal Lines Coverage BasicsTM ($140)


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The Personal Lines Coverage Basics™ curriculum addresses key insurance topics and core coverages.

This curriculum is ideal for:

  • New producers
  • Customer service staff

Descriptions of the 14 Personal Lines Coverage BasicsTM Courses

Descriptions of the 7 Introduction to the Insurance Industry Courses


Commercial Lines and Personal Lines Coverage BasicsTM ($280)


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The combined Commercial Lines and Personal Lines Coverage BasicsTM curriculum offers both coverage curriculums and the Commercial Coverage Challenge™ at a significant pricing discount.

This curriculum is ideal for:

  • New producers
  • Customer service staff

Descriptions of the 23 Commercial Lines Coverage BasicsTM Courses

Descriptions of the 14 Personal Lines Coverage BasicsTM Courses

Descriptions of the 7 Introduction to the Insurance Industry Courses


Advanced Communication and Negotiation Skills ($64)


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This bundle includes modules on elevating negotiation skills, building credibility with clients, delivering powerful messaging on professional relationships and developing and strengthening an elevator pitch.

Ideal for:

  • All customer facing employees

Descriptions of the 4 Advanced Communication and Negotiation Skills Courses


Business Communication Fundamentals ($64)


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This bundle is a great foundational series including essential elements of business writing, verbal communication and time management.

Ideal for:

  • Entry level employees and interns
  • Employees who need additional training in business communication

Descriptions of the 5 Business Communication Fundamentals Courses


Client Management Essentials ($64)


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This course bundle includes modules to introduce communication styles and how to create a positive impression. It also includes courses on Agency Errors and Omissions best practices.

Ideal for:

  • All customer facing employees

Descriptions of the 6 Client Management Essentials Courses


Emerging Leader’s Series ($196)


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The Emerging Leader’s Series is the ideal training series for new team leaders, supervisors or managers. It contains online modules on how to attract and recruit new talent, HR Essentials™ such as Human Resources Risk Management for your Firm, Employee Retention, Performance Management and Effective Coaching Techniques for Leaders.

Descriptions of the 6 Emerging Leader’s Series Courses

On average, each course within a curriculum is 30-40 minutes in length. Purchase grants 4-Month Access per individual to the selected curriculum.


*IMPORTANT DISCLAIMER: No curriculum or knowledge checkpoint is designed for use as a pre-employment test. In addition, the curriculums and materials have not been submitted for Continuing Education credits in any jurisdiction.

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